Lovense Remote is available for iOS, Android, Mac, and Windows. Please click here to download the version you need. You can also download Lovense Remote from the iOS App Store or the Google Play Store.
1. Press and hold the toy's button to turn it on. A light will begin flashing to indicate it is turned on.
2. Turn on your phone’s Bluetooth. Open Lovense Remote and tap the connection icon in the upper right corner.
3. Tap [+] to begin searching for the toy. After your toy is found, tap “Done”. The toy’s light will stay on to indicate it is connected. Your toy can now be controlled by the Lovense Remote app.
8. Why does the app need to access my phone's storage, camera, microphone, etc.?
These permissions are required to enable the app’s features. You can choose to not allow permission from your phone’s on-screen prompt or change it in your phone's settings. Some features will not be available without certain permissions enabled.
11. Does it work if my partner doesn’t have a toy?
Yes. Your partner does not need a toy to control your toy through the Lovense Remote app. You both just need an account and Wi-Fi or a 4G/5G data connection.
For a new friend request – tap "Decline" after receiving the request. You will receive a notification asking "Do you also want to block this person?" Choose "Yes". For an existing contact – go to the "Settings" tab in your chat window and enable the "Block this contact" option.
From the Long Distance tab, tap the icon in the top left corner and choose “Blocked”. Tap the user you wish to unblock and disable the “Block this contact” toggle switch.
You can delete your account by logging in to our website. Click on “My Account” at the top right corner of the screen. On the next page, you will see an option called “Delete Account” under the My Profile section.
18. How do I sync music with the Lovense Remote app?
Lovense Remote can sync with Spotify premium accounts (iOS devices only) and DRM-free music stored on your device. For other music, check out the guide here.
21. Can I change the toy's name in my phone's settings?
Currently, the toy’s name cannot be changed in your Bluetooth settings. You can change your toy’s name in the app. After connecting the toy, tap “Edit” underneath the toy’s name.
For security reasons, we cannot change the email address associated with your account. If you'd like, you can delete your current account on our website and then create a new account.
Firmware updates can help improve the Bluetooth connectivity of the toy. To update your toy’s firmware, tap the “Firm Update” icon and follow the in-app instructions. If you don’t see this icon, don’t worry, it means your toy is up to date.
25. Can my partner control my toy(s) if they are located in another state/country? Would it work if they don’t have toys?
Your partner can control your toy(s) over any distance as long as both of you have a stable internet connection and Lovense Remote app downloaded!
You both need to connect through the app and once you do that, your partner will see different control options for your toy(s). They don’t need to have a toy to use Long-Distance Control options.
If you encounter someone requesting money, using offensive language, referencing minors, or engaging in other violations during private or group chats, you can tap the user’s profile picture in the chat window, find the Report button, and submit evidence (e.g., chat logs) to file a report.
If you encounter such violations during a Control Link session, tap the report icon in the top-right corner of the chat window to open the report page, then submit your personal information and violation evidence.
If you encounter such violations during a Control Roulette session, tap the three-dot menu (⋯) in the top-right corner of the chat window, select Report, choose the violation type, and submit supporting records.
In addition to the above methods, you may also send a detailed report to our official support email: [email protected]. We will review your report as soon as possible.
Your nameYour emailSerial Number (optional)Your QuestionNot helpfulHelpfulUpload a videoMP4 only, file size limit: 20MB.Upload failedReuploadSendRe-enter your emailPlease enter your namePlease enter your emailPlease enter your questionInvalid emailPlease upload videoSuccessfullyThe problem description is too short. Please enter more than 15 characters.The file size can't be more than 3MB.You have selected an invalid file type. Please try again.Upload error, please try again.*Please provide a video or image showing the issue of your toy. We will honor our warranty services if the issue is confirmed.Emails entered do not match!add photoPlease fill in the blank.
The email address is not valid. Please try again.Please enter your email address.
Use Now
Check Coupons
Select Coupon
Coupon
Extra Discount
Not available
[amount]
OFF
Applies to [toyname] onlyFor orders over [amount]Valid till - [date]For orders over [amount] and new users onlyCollect NowUse NowCheck CouponsContinue ShoppingFrom [coupon activity name] campaign(CST)ExpiredShop with CouponNot availableBuy with Coupon
Mon.Tues.Wed.Thur.Fri.Sat.Sun.
JanFebMarAprMayJunJulAugSepOctNovDec
Date of BirthCancelConfirmMonthDayContinue shoppingUseCONGRATULATIONS!For compliance, please share your birthdate to receive our SMS updates.enSave
Coupons not applicable to Christmas Gift Boxes,Lovense Webcam,Lovense Sex Machine, Lovense Mini Sex Machine,Gush2,Osci 3.
Lucky Buyer Discount
{0} OFF
For your order over {0}
Expires in :
Use
*Applies to any Lovense toy excluding single products with a discount over 50%.
Subscribe and receive your exclusive total of $15 discount!OFFMoreLessSubscription content preferencesEmail frequency preferencesEnter your emailConfirm{0} coupon received. Start shopping now!
You've already subscribed to our newsletter.Use NowCheck CouponsContinue ShoppingSubscribe discountUsedThe email address is not valid. Please try again.Collect NowCollectedYour {0} discount will expire in 29:59Expires in: Hold on!We want to give YOUdiscount for your order todayValid for: 30 minCollect NowCONGRATULATIONS!Expires in :You wonUse NowFor your order over {0}{0} OFFCollectApplies to any Lovense toy excluding single products with a discount over 50%.For your order over {0}
Mon.Tues.Wed.Thur.Fri.Sat.Sun.
JanFebMarAprMayJunJulAugSepOctNovDec
Date of BirthCancelConfirmMonthDayContinue shoppingUseCONGRATULATIONS!For compliance, please share your birthdate to receive our SMS updates.enSave
Coupons not applicable to Christmas Gift Boxes,Lovense Webcam,Lovense Sex Machine, Lovense Mini Sex Machine,Gush2,Osci 3.
My coupon(s)
Subscribe and receive your exclusive total of $15 discount!OFFMoreLessSubscription content preferencesEmail frequency preferencesEnter your emailConfirm{0} coupon received. Start shopping now!
You've already subscribed to our newsletter.Use NowCheck CouponsContinue ShoppingSubscribe discountUsedThe email address is not valid. Please try again.Collect NowCollectedYour {0} discount will expire in 29:59Expires in: Hold on!We want to give YOUdiscount for your order todayValid for: 30 minCollect NowCONGRATULATIONS!Expires in :You wonUse NowFor your order over {0}{0} OFFCollectApplies to any Lovense toy excluding single products with a discount over 50%.For your order over {0}For orders over {0}Expiration Date:Coupon RulesApplies to any Lovense toy excluding Lovense Webcam2, Lovense Sex Machine, Lovense Mini Sex Machine.Applies to any Lovense toy excluding single products with a discount over 50%.Cannot be used with other Lovense discounts.Use it
CONGRATULATIONS!{0} OFFFor your order over {0}Expires in 3 daysUseRecommended ToysClaim & Shop Now!You won {0} couponsYou've Obtained {0} Amazing Coupon(s)!Expires in {0} days*Best discounts auto-selected at checkout.Expires {0}
Your order can't be automatically tracked because the sign-in email doesn't match.
Use NowMoreFOR YOUR ORDERLovense Solace Pro is coming soon! Reserve now for 53% off, a $10 coupon, and a free bottle of lube! Let's enjoy AI sync auto-thrusting together!Copy successfulFor orders over {0}Valid now, use for other Lovense toysConfirmOKBuy NowMy CouponsUsed
Cancel
Answer 3 questions to reveal your fortuneSelfScenarioChallengeReveal My ReadingYour 2025 ReadingShareBuy Now
Thanks for subscribing!
The email address is not valid. Please try again.
Freebie
Black Friday
Toys recommended by your friends
Discount
For orders over {0}
Claim Coupon(s)
Check out this toy
Go shopping
Congratulations
Your friend give this coupon to you,hurry up and get your coupons!
Your friend just made an order, you get a coupon！
Sorry, you are late. The current coupon has been claimed by someone else.
Sorry, you are not eligible to receive coupons
Only new users are allowed to receive coupons
Your friend just made an order, you get {0} coupons！
Sorry, please check if your account is correct.
Go check account
You have already received the coupon, go use it now
You have successfully received the coupon, use it now
Please come back in {0} days
The current order does not meet the activity conditions of "order received"
OK
Congratulations
The mystery prize will be sent out after the order is signed.
OK
Sorry, you didn't win the free order.
Explore more exclusive deals
Once the order is received, we will send your refund.
Once the order is received, we will send your refund.
Your friend has visited the website and you can receive a {0} coupon!
Coupons not applicable to Christmas Gift Boxes,Lovense Webcam,Lovense Sex Machine, Lovense Mini Sex Machine,Gush2,Osci 3.
You Got a {0} Coupon!
Email me a reminder before it expires!
Referral Link Unavailable
This link is expired. Please try another link.
OK
What You May Like
You can unsubscribe at any time using the link in the newsletter. By clicking on the sign-up button, you agree to our Terms of Use and Privacy Policy.
Submit
Enter your email
The Deeper, The Stronger
60% OFF
New Mission 2
Equipped with depth sensors that intensify vibrations when deeper inserted.
Discover
Buy NowFind Your Perfect LushRecommendedLearn MoreBack
For security purposes, please verify your account via email.
Email Address
Send
Code
If you encounter any issues, please email our team at [email protected]
Cancel
Confirm
Account Verification Required
We’ve detected a potential security issue with your account. To protect your data, please reset your password now.
Remind Me Later
Reset Password Now
Sent successfully, please pay attention to the email
FAQ
1. How do I use the VIP Pack?
After purchasing the VIP Pack or adding items to the cart,the system will automatically apply the best available benefits based on the items in your cart. You can click on the "VIP Packs" section on the cart page to choose whether to use the benefits from the pack. You can also click the VIP Pack icon in the bottom right corner of the homepage, product pages, or the Store page to open the pop-up window again and view the details and usage status of each benefit
2. Can I get a refund after purchasing?
You can request a refund at any time if none of the benefits in the VIP Pack have been used or redeemed. Once any benefit has been used/redeemed, the pack becomes non-refundable.
3. Important Notes for Using the VIP Pack
· The Lube Coupon and the {0} OFF Coupon can be used together in the same order. The {0} OFF Coupon cannot be used alongside other discount offers. · When using the Lube Coupon, it must be included in an order with at least one toy product. · When using the {0} OFF Coupon , large machines and cameras are not eligible for the discount. · The Points Benefit requires you to log into your account to claim it. Points are valid for 12 months from the date they are claimed.
4. VIP Pack usage time
Each benefit is valid for 15 days from the date of purchase. Please use/redeem them promptly, as all benefits will automatically expire after the validity period.
5. When can I purchase this Pack?
The purchase period is from October 21, 2025, 00:00:00 – November 10, 2025, 23:59:59 (EDT). · Each user is limited to one purchase. The purchase of this VIP Pack does not count toward points accumulation, and all benefits are for personal use only—they are non-transferable and cannot be extended. Lovense reserves the final right of interpretation for this promotion.
Lovense reserves the right to modify, suspend, or cancel this VIP Pack promotion in accordance with applicable laws.This VIP Pack promotion is subject to Lovense’s T&C,Warranty Policy
My VIP Packs
Congratulations
You've successfully claimed 300 desires from the VIP Pack!
Get it!
Get it!
Added to cart successfully.
falsefalseUsedCoupon RulesVIP pack cannot be gifted to friends.RedeemYou've already claimed your sparks. Each account is limited to one claim.OKSomething Went WrongYour loyalty benefits have been suspended for violating program rules. If this is a mistake, contact support to request a review.Contact Us
When browsing our dildo selection, do you see the type(s) you're interested in?
I see dildo machines
I see vibrating dildos
I see thrusting dildos
I see suction cup dildos
I see dual-stimulation/rabbit dildos
I don't see the type I'm looking for!
Next
Help Us Improve！
Please tell us more about the type of dildo you're looking for.
0/500
Next
Thank you for your response
Leave your email so we can follow up on your feedback.
We respect your privacy and will only use your info for this survey.
Submit
Thank you for your feedback.
en01765827339152true Thank you!We are temporarily unable to ship to APO/FPO locations. Please accept our apology for the inconvenience. Version: 30.1.9 (11/04/2020) Version: 30.10.3 (05/09/2024)30.1.930.10.3
Our site uses cookies. By continuing to use our site, you agree to the use of cookies. For more information about the use of cookies on our website, please see our Privacy Policy.
OK
This order has been cancelled.
We will initiate a refund that should reach you within 7-10 working days.
