FAQ
Privacy

Privacy

  • 1. How Do I Report a Security Concern?

    If you have a security vulnerability/concern to report, please email us at [email protected]

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    *Please provide a video or image showing the issue of your toy. We will honor our warranty services if the issue is confirmed.

  • 2. Can strangers find me on the app?

    Our app is a closed platform. We do not give users the ability to search or add random people (the only way people can find your username is if you share a pattern publicly). If you want to find strangers to interact with, use a different platform (reddit, twitter, etc.) and suggest them to download our apps.

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    Upload a video

    *Please provide a video or image showing the issue of your toy. We will honor our warranty services if the issue is confirmed.

  • 3. Is my data protected?

    We take your privacy very seriously. We have designed our system to record as little information about our users as possible. Every byte of your data that passes through our servers, including your text, picture, and voice messages, are fully encrypted using the same data encryption technology as Google, Skype, Facetime, and other industry leaders. All video calls are peer-to-peer with end to end encryption and never pass through our servers. Furthermore, none of your data is ever kept on our servers longer than seven days.

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    add photo

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    Upload a video

    *Please provide a video or image showing the issue of your toy. We will honor our warranty services if the issue is confirmed.

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