FAQ
    Hardware

    Lovense Webcam

    • 1. What's the benefit of having a 3-axis gimbal on a webcam?

      Lovense Webcam's 3-axis gimbal provides more stability and an ultra-wide range of motion for the camera lens to achieve diverse modes like AI tracking and uncropped 9:16 portrait livestreaming.

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    • 2. Which video conferencing platforms does Lovense Webcam support?

      Lovense Webcam supports live streaming software including Lovense Stream Master, OBS, PotPlayer, Streamlabs, and XSplit.

      We advise you to use Lovense Webcam with Lovense Stream Master or Lovense Cam Extension as they offer advanced camming features like tip activation or viewers controlling the toys with Lovense Connect app.

      Lovense Webcam is also compatible with most major platforms, including: Microsoft Teams, Skype, Zoom, Google Meet, GoToMeeting, Webex, RingCentral, BlueJeans, and Tencent Meeting.

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    • 3. What is AI Tracking?

      AI Tracking detects the presence of people and tracks them as they move in order to keep them in the frame. AI Tracking can be activated or deactivated by hand gestures.

      The position, tracking speed, AI zooming in/out, and frame size can be set in Lovense Software.

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    • 4. Can you live stream to mobile platforms with Lovense Webcam?

      Yes, it supports 9:16 live streaming for mobile. To enable, first turn on "Streaming Mode" in Lovense software, then go to your streaming platform and select 9:16 resolution (e.g. 1088x1920 or 736x1280). Check specific streaming platform requirements.

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    • 5. Can you use Lovense Webcam without Lovense software?

      Lovense Webcam can be used without Lovense software. However, it’s recommended to use Lovense software as it allows you to control a range of advanced settings such as image settings, mode switching, letting viewers zoom in on what they want when using tip-activated feature, and more.

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    • 6. Does Lovense Webcam work on Mac?

      Yes!

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    • 7. How do I use it for livestreaming with Lovense Stream Master or Lovense Cam Extension?

      You can easily set up Lovense Webcam for using it with Lovense Stream Master or Lovense Cam Extension.

      1. Connect Lovense Webcam to your computer.

      2. For Lovense Stream Master users: open built-in OBS in the settings page.

      For Lovense Cam Extension users: install our latest version of OBS toolset.

      3. Connect your OBS to Lovense Cam Extension.

      4. Add a "Video Capture Device" to your scene. Choose Lovense Webcam to your camera source.

      5. Adjust the webcam settings in the settings page.

      6. You're good to go!

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    • 8. What are the minimum software requirements for using Lovense Webcam with Lovense Stream Master and Cam Extension?

      For Stream Master users:
      Stream Master - 1.2.2 or newer
      Lovense Connect mobile app - 2.8.6 or newer for iOS and 3.0.2 or newer for Android

      For Lovense Cam Extension users:
      Lovense OBS toolset - 2.0.8 or newer
      Lovense Cam Extension - 30.7.0 or newer
      Lovense Connect mobile app - 2.8.6 or newer for iOS and 3.0.2 or newer for Android

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