FAQ
    Hardware

    Exomoon

    • 1. Which brand of lube do you recommend to use with Exomoon?

      We recommend using a high quality water-based lube, like Water-Based Lubricant. This should avoid the need to re-apply in the middle of use.

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    • 2. Can I use Exomoon in water?

      Exomoon is fully waterproof. You can use it during a shower or bath without any issues. Please be aware that Bluetooth connectivity in/under water is not stable!

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    • 3. What material is Exomoon made from? Is it safe?

      All Lovense products are 100% body safe. None of our products contain phthalates or any other harmful chemicals. We test our products thoroughly and consider health safety as a top priority!

      Exomoon is made from ABS plastic and pure silicone.

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    • 4. What is the size of Exomoon?

      Exomoon by Lovense dimensions.
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    • 5. What does IPX7 Waterproof mean?

      IP stands for “Ingress Protection” and measures how well a device is protected from both solid objects and liquids.

      IPX means that the product passed a specific IP test done by a certified, independent company, and was tested for protection from liquids.

      IPX7 rating means that the product can be submerged up to 1 meter in water for 30 minutes.

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    • 6. How to clean Exomoon?

      Clean with warm water and mild soap (or a sex toy cleaner) and dry thoroughly before storing.

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    • 7. Can I use Exomoon internally?

      While Exomoon has multiple ways to use it, it is not designed for internal use and we strongly advise against it. Exomoon is intended for stimulating external areas: nipples, inner thighs, clitoris etc. If you are interested in a product for internal use, please check our store for various options.

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    • 8. Is Exomoon compatible with Lovense software?

      All Lovense toys are compatible with Lovense software!

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